Refund Policy
1. Introduction
At Learnsey.com, we strive to provide high-quality educational content and services. If you are not satisfied with your purchase, this Refund Policy outlines the terms and conditions under which you may request a refund.
2. Eligibility for Refunds
Refunds may be granted under the following conditions:
Course Purchases: You may request a refund within 14 days of purchase if you have not accessed more than 20% of the course content. Refund requests made after this period or after accessing more than 20% of the content will not be eligible for a refund.
Subscription Plans: For subscription-based services, you may cancel your subscription at any time. Refunds for unused portions of the subscription period are not provided. If you cancel within the first 7 days of the subscription start date, you may be eligible for a full refund.
Technical Issues: If you experience technical issues that prevent you from accessing purchased content and we are unable to resolve them, you may be eligible for a refund. Please contact us within 14 days of the issue for a resolution.
3. How to Request a Refund
To request a refund, please follow these steps:
Contact Us: Email us at support at learnsey.com with your request. Include your order number, the reason for the refund, and any relevant details or supporting documentation.
Review Process: We will review your request and may ask for additional information. Refunds will be processed within 14 business days of receiving a valid request.
4. Non-Refundable Items
The following items are not eligible for refunds:
Digital Products: Once accessed or downloaded, digital products, including eBooks and downloadable materials, are non-refundable.
Completed Courses: Refunds are not available for courses that have been completed or accessed beyond the 20% limit.
5. Refund Method
Refunds will be issued to the original payment method used for the purchase. If the original payment method is unavailable, we will offer alternative methods where possible.
6. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the revised policy.
7. Contact Us
If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at support at learnsey.com.
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